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24/7 Support Available
Our dedicated support team is available round the clock to help you with any questions or issues.
Frequently Asked Questions
How do I get started with GateKeeperZero?
Simply schedule a demo with our team, and we'll guide you through the setup process. The web dashboard is fully available now. Mobile apps are in beta testing and can be accessed via TestFlight or Expo Go.
What is included in the ₹9/flat* pricing?
The web admin dashboard with 120+ features is fully included. Mobile apps are currently in beta (78-80% feature complete) and will be included at no extra cost once fully released. There are no hidden fees.
Can I try the platform before committing?
Yes! Schedule a demo to see the web dashboard in action. We can also provide beta access to the mobile apps for testing. We'll walk you through all available features and answer any questions.
What's the current status of the mobile apps?
The Resident Mobile App is ~78% complete with 35+ features live, and the Guard Mobile App is ~80% complete with 20+ features live. Both are in active beta testing. The web dashboard is fully available with all 120 features.
How long does implementation take?
The web dashboard can be set up within 1-2 weeks, including data migration and training. Mobile app rollout will follow once they exit beta testing.
Do you provide training for our staff?
Absolutely! We provide comprehensive training for the web dashboard. Mobile app training will be provided once they're fully released. We also offer ongoing support and documentation.
Is my data secure?
Yes, we take security seriously. All data is encrypted in transit and at rest. We follow industry best practices and comply with data protection regulations.
Can I export my data?
Yes, you can export your data at any time in standard formats. You own your data and can take it with you if needed.
What payment methods do you accept?
We accept all major payment methods including credit/debit cards, UPI, net banking, and bank transfers.
When will all 190+ features be available?
The web dashboard is fully available now with 120 features. Mobile apps are in active development with most core features already working. We're continuously adding new features and improvements based on user feedback.
Book a Free Demo
See how GateKeeper Zero can work for your society. Fill in the details below and we'll reach you on WhatsApp.