Support
How Can We Help You?
Our team is available 24/7 — reach us by email, phone, or live chat. We typically respond within minutes on WhatsApp.
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Email Support
Get help via email — we respond within 4 hours during business hours.
support@gatekeeperzero.com24/7 Support Available
Our dedicated support team is available round the clock to help you with any questions or issues.
All channels are active nowWhatsApp · Email · Phone — avg. response < 10 min
FAQ
Frequently Asked Questions
Quick answers to the questions we hear most often.
How do I get started with GateKeeperZero?
Start free at gatekeeperzero.com/signup (Basic free forever, Standard included for your first 90 days, no card needed), or request a callback and we'll call you within 1 business day. Societies with 300+ flats can book a live demo. The web dashboard is available now, and the Resident, Guard and Manager apps are live on the App Store and Google Play.
What is included in the ₹9/flat/month pricing?
The web admin dashboard with 134 features is fully included, and so are the Resident, Guard and Manager mobile apps at no extra cost. There are no setup fees.
Can I try the platform before committing?
Yes. Start free (Basic free forever, Standard included for your first 90 days, no card needed) and install the mobile apps from the App Store or Google Play. Want a walkthrough? Request a callback, or book a live demo if your society has 300+ flats.
Are the mobile apps available?
Yes. The Resident Mobile App has 236 features and the Guard Mobile App has 105. The Resident, Guard and Manager apps are available on iOS (App Store) and Android (Google Play). The web dashboard has 134 features.
How long does implementation take?
The web dashboard can be set up within 1-2 weeks, including data migration and training. Residents and guards can install the mobile apps from the App Store or Google Play as soon as your society is set up.
Do you provide training for our staff?
Absolutely! We provide comprehensive training for the web dashboard and the mobile apps. We also offer ongoing support and documentation.
Is my data secure?
Yes, we take security seriously. All data is encrypted in transit and at rest. We follow industry best practices and comply with data protection regulations.
Can I export my data?
Yes, you can export your data at any time in standard formats. You own your data and can take it with you if needed.
What payment methods do you accept?
We accept all major payment methods including credit/debit cards, UPI, net banking, and bank transfers.
How many features are available?
The web dashboard has 134 features, the resident app has 236 and the guard app has 105, all available now. We're continuously adding new features and improvements based on user feedback.
Ready to Get Started?
Request a callback and we will call you within 1 business day — no commitment, no credit card.
Request a callback