Privacy Policy

Last Updated: January 25, 2026

1. Introduction

GateKeeperZero ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our society management platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, and phone number
  • Residential address and flat details
  • Profile photographs
  • Vehicle registration details
  • Family member information
  • Payment and billing information

2.2 Usage Information

We automatically collect certain information about your device and how you interact with our platform, including:

  • Device information and IP address
  • Browser type and operating system
  • Access times and pages viewed
  • App usage statistics

2.3 Visitor Information

When visitors are registered at your society, we collect:

  • Visitor name and phone number
  • Vehicle details
  • Entry and exit timestamps
  • Purpose of visit

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process transactions and send billing notifications
  • Send important updates and announcements
  • Manage visitor access and security
  • Respond to your requests and support needs
  • Improve our platform and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Within Your Society: Information is shared with authorized society management committee members and security staff as necessary for operations
  • Service Providers: We may share information with third-party service providers who perform services on our behalf (payment processing, SMS/email delivery)
  • Legal Requirements: When required by law or to protect our rights and safety
  • With Your Consent: When you explicitly authorize us to share information

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data centers and infrastructure

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account or leave a society, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights

You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your information
  • Object to processing of your information
  • Export your data in a portable format
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected]

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings, but disabling cookies may limit some functionality.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: